ye777 Privacy Policy

1Introduction

ye777 ("we", "us", "our") is committed to protecting the privacy and personal data of everyone who uses the ye777 online betting and casino platform at ye777.bio (the "Platform"). This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you register an account, use our services, browse the Platform, or otherwise interact with us.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree, please do not use the Platform. This policy applies to all users of ye777, including players registered from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and all other regions of Bangladesh.

2Our Privacy Commitments at a Glance

The six principles below summarise how ye777 approaches your personal data. Full details for each are provided in the relevant sections of this policy.

3Information We Collect

ye777 collects personal information that is necessary to provide our services, comply with legal obligations, and keep the Platform safe for all users. We collect information in the following categories:

• ▸Registration data: your full name, mobile phone number, date of birth, and account credentials (username and hashed password) provided when you create a ye777 account.
• ▸Identity verification data: copies of national ID (NID), passport, or other government-issued documents provided during KYC verification procedures.
• ▸Transaction data: records of all deposits (via bKash, Nagad, Rocket, Upay, or other supported payment methods), withdrawals, bet history, game activity, and bonus usage linked to your account.
• ▸Technical data: your IP address, device type, browser type and version, operating system, session timestamps, and pages visited on the Platform, collected automatically when you access the Platform.
• ▸Communications data: records of messages you send to ye777 support, including email correspondence, chat transcripts, and dispute or complaint submissions.

We do not collect sensitive personal information such as biometric data, racial or ethnic origin, political opinions, or religious beliefs unless explicitly required by a legal obligation. We do not collect information from users we know to be under 21 years of age.

4How We Use Your Information

ye777 uses the personal information we collect only for legitimate purposes that are necessary to operate the Platform and provide our services. Specifically, we use your data to:

• ▸Create and manage your ye777 account, process deposits and withdrawals, settle bets, and administer bonuses and promotions.
• ▸Verify your identity and age (21+) in compliance with responsible gaming and anti-money-laundering obligations.
• ▸Detect and prevent fraud, match-fixing, bonus abuse, multi-accounting, and other prohibited activities that could harm the integrity of the Platform or other players.
• ▸Provide customer support and respond to your enquiries, complaints, and dispute submissions in a timely and effective manner.
• ▸Send you service communications, including account notifications, transaction confirmations, and security alerts. We may also send you promotional communications about ye777 offers if you have opted in to marketing.
• ▸Improve the Platform by analysing aggregate usage patterns, troubleshooting technical issues, and optimising the user experience for players across Bangladesh.

5Legal Basis for Processing

ye777 processes your personal data only where we have a valid legal basis to do so. The legal bases we rely on are:

• ▸Contract performance: processing is necessary to fulfil our contractual obligations to you as a registered player, including providing access to the Platform, processing transactions, and settling bets.
• ▸Legal obligation: processing is necessary to comply with applicable laws, including anti-money-laundering regulations, age verification requirements, and fraud prevention obligations.
• ▸Legitimate interests: processing is carried out for purposes that represent our legitimate business interests, such as improving Platform security, analysing usage trends, and preventing abuse — provided these interests do not override your privacy rights.
• ▸Consent: where we send you optional marketing communications or use non-essential cookies, we do so only with your express prior consent. You may withdraw this consent at any time by contacting [email protected].

6Sharing Your Information

ye777 does not sell, rent, or trade your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• ▸Payment processors: transaction data is shared with your chosen mobile financial service provider (bKash, Nagad, Rocket, or Upay) solely to execute deposit and withdrawal instructions you have initiated.
• ▸Game providers: limited session and account data may be shared with certified game studios (such as Pragmatic Play, Evolution Gaming, or Spribe) to load games, record outcomes, and detect RNG compliance. These providers are bound by strict data processing agreements.
• ▸Fraud and compliance partners: identity verification data and transaction records may be shared with third-party KYC and anti-fraud service providers for the purpose of verifying player identity and detecting suspicious activity.
• ▸Legal authorities: we may disclose your personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, court order, or to protect the rights, property, or safety of ye777 or other users.

7Cookies and Tracking Technologies

ye777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session when you are logged in, and analyse how the Platform is used. A cookie is a small text file stored on your device by your browser when you visit a website.

We use the following categories of cookies on the Platform:

• ▸Strictly necessary cookies: essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without breaking core Platform functionality.
• ▸Analytics cookies: help us understand how players interact with the Platform by collecting aggregate, anonymised usage data. This information is used solely to improve Platform performance and user experience.
• ▸Preference cookies: remember your account settings and personalisation choices, such as language preference and notification settings, so you do not need to reconfigure them on every visit.

8Data Retention

ye777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. The following retention periods apply as a general guide:

Account and transaction data is retained for a minimum of 5 years from the date your account is closed to comply with anti-money-laundering obligations. Identity verification documents are retained for the same period. Communications records are retained for 3 years from the date of the communication. Technical log data is typically retained for 12 months and then deleted or anonymised. When your data is no longer required, ye777 will securely delete or anonymise it.

9Data Security

ye777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure, access controls that restrict data access to authorised personnel only, and regular security reviews.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please contact us immediately at [email protected]. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ye777 will notify affected users without undue delay.

10Your Privacy Rights

As a user of the ye777 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. ye777 will respond to all valid requests within 30 days of receipt.

Please note that certain rights may be limited where ye777 is required to retain or process your data to comply with a legal obligation, to exercise or defend legal claims, or where retention is otherwise justified under applicable law. Where we are unable to fulfil a request in full, we will explain the reason in our response.

11Children's Privacy

ye777 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data promptly and close any associated account. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].

12Third-Party Services and Links

The ye777 Platform integrates with third-party game providers and payment services to deliver a complete betting and casino experience. These third-party services operate under their own privacy policies, and ye777 is not responsible for the data practices of these independent providers beyond the contractual obligations we place on them as described in Section 6 of this policy.

ye777 does not operate social media pages or embed social media plugins on the Platform. If you access any external website or service referenced in communications from ye777 (for example, a payment provider's own website), your interaction with that external service is governed by that service's own privacy policy and is outside ye777's control.

13Changes to This Privacy Policy

ye777 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When we make material changes, we will update the effective date displayed at the top of this page and, where appropriate, notify active account holders by sending a notification to the registered mobile number or email address.

We encourage you to review this Privacy Policy periodically to stay informed about how ye777 protects your data. Your continued use of the Platform following any update constitutes your acceptance of the revised policy.

14Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ye777 handles your personal data, please contact our privacy team. We aim to respond to all privacy enquiries within 5 business days during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected]